Single Point of Contact & Service Delivery
With Single Point of Contact and Service Delivery Management, you are in complete control of your platform!
We provide Managed Services on platforms such as CloudStack, Amazon (AWS), Azure, Virtuozzo or on dedicated servers. In many cases, we deal with multiple vendors making communication critical. Therefore, we offer the best customer experience with our Single Point of Contact (SPOC) and Service Delivery Management (SMD). With this service, we take the central lead in support and order delivery and are the hub of your platform.
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Sign up as a resellerComponents of Single Point of Contact & Service Delivery
Implementation of support requests
Advice around requesting new servers
Technical review of supplier bids
Control order delivery process
Processing (application) of up- and downgrades
Periodic contact with you and your supplier
Want to learn more about Single Point of Contact and Service Delivery Management?
Please contact us